Политика возврата средств
You may return your item to ALDABON LUXURY for a refund request. All we ask is that you fill out our return form and include a printed copy in your return package.
For a quick and easy return process, please ensure that you select the correct type of return and fill out all required fields on the form as you complete it. Your return request will not be processed without the requested information.
A confirmation email containing the return address and a copy of the form you have completed will be sent to your email address after saving your return form in our system. Please print and include this form in your return package. Please note that your return request will be processed based on the information you provide when completing the online form. Handwritten notes on the printed copy of the return form will not be considered.
Ensure that your item is well packaged before sending it. We recommend using a secure and trackable shipping method for your return. ALDABON LUXURY is not responsible for loss or damage of items in transit.
ALDABON LUXURY does not cover the cost of return shipping; it remains the customer's responsibility.
Send returns to:
ALDABON COMPLEMENTOS SL
Calle Jesús y Maria nº6, 1.4 – 14003 Córdoba (Spain)
Once we receive your package, it may take up to 2-4 business days to process and forward your return request to the responsible team. Please note that all returns are subject to inspection by our quality assurance team before a return request is processed, and additional charges may apply depending on the return instructions. If any charges apply after the item is inspected, you will be notified before any work is done to process your request.
Please read the following information carefully before returning your item for a refund, engraving, size exchange, or repair.